General
Listings - Location details
For each location, there are a number of fields with information that is sent to the networks. Here is the full list of the fields that can be filled for each location, what each field is, and why it's good to supply that info:PopularListings - StoreIDs
StoreID is the most important tool for our system to identify unique locations within our Products and synchronise those with all the business directories. We strongly advise to not change the storeIDs once they are setup within our system. Here is why: Directories do not allow storeIDs to be updated via the API which can lead to a lot of technical errors and your data will not be sent correctly or not sent at all to those directories. storeIds will need to be updated manuFew readersListings - Media Review
What is Media Review? The Media Review tool in Listings gives you an overview of your media on all of your Google pages, and lets you do the following actions: Delete media uploaded by you on Google Report media uploaded by users on Google View essential information on your Google media, such as Type of media - image/video Upload/Publish date Number of views Resolution Published by OwnerFew readersListings - Custom Fields
What are the Custom Fields that we offer in our Listings product? Our Listings product offers Custom Fields, which are extra fields of data that users can add to the default list of data fields for location details. These fields can be personalized to meet the specific needs of the user and provide additional information beyond the standard data points. How are theyFew readersInstructions for Accurately Displaying Your Business on Map and Search Engine Networks
Instructions for Accurately Displaying Your Business on Map and Search Engine Networks When it comes to representing your business on location networks, it's important to follow certain guidelines in order to maintain the accuracy and visibility of your locations. You may be tempted to add additional information in your location names, such as: Your Brand Name - London (next to Big Ben) Your Brand Name - Call us on +000123456 Your Brand Name - The Best In The Business Your Brand NaFew readers
How to..
How To Set Up Place Page URLs
How To Set Up Place Page URLs Your location marketing strategy should include a major goal: help users to interact with your business and become clients. Yet, sometimes, it’s not an easy task for you, as a business owner, to promote ways for users to engage with your listings. That’s where PinMeTo comes in. An Attribute on Google listings is a piece of information that explains the services and amenities a business offers such as accessibility for wheelchairs, extra infoFeaturedListings - Setting locations as 'Permanently Closed'
When should you set your locations to ''Permanently Closed''? Show the customer the location is closed and will not re-open again Why set the location as permanently closed instead of removing it Ability to still manage any changes of information about that location from PinMeTo as users on the directories will still be able to modify any information regarding that location We strongly advise to not set everyday's open hours to closed. Instead set the location to ''Permanently ClosePopularHow to delete pages and listings on Facebook, Google and Apple and how long does it take?
Deleting a page on Facebook Go to the page you wish to delete and click settings Click General Find the option Remove Page and delete your page. Find the option Remove Page and delete your page. You now have to wait 14 days. After 14 daysFew readers
Insights
Insights - Download / Export to File
Insights - Download / Export to File We know how important analytics and data measurement are for you. PinMeTo has a complete set of analytics that you can access anytime on our platform Places. From there, you can download your data to .xlsx (Excel) and .csv file formats. You just need to customize your search using our date range feature and save the file to your computer. You can export all analytics from Google, Facebook, Bing, System (NetworkFeaturedListings - Insights - Facebook
Note: Facebook currently has an issue where it will remove all Likes and then add them back again and your graph might look something like this. We have notified Facebook about this issue and we are hoping they will fix it soon. This issue only happens once every few months. Use the checkbox up on the right to choose to see Insights based on Location, Brand Page, or both.Some readersListings - Insights - Bing
Insights Bing views - Total and weekly number of views on Bing during the selected period, for all your locations Top List Views - This list ranks your locations by number of Views from highest to lowestFew readersListings - Insights - System
Information Updates Network (Directory) changes: Number of changes (name, phone number, address etc) pushed from PinMeTo to a network for the selected period. Examples: Customer pushes information to PinMeTo via their API. A data conflict appears in Listings which then gets reviewed and approved and data is sent to a directory Users solves a conflict in Tasks which then gets pushed to a directory Users changes or adds information in PinMeTo which then getsFew readersListings - Insights - Saved filters
PinMeTo's ''Saved Filters'' feature allows users to create, apply, and save filters in the Insights section of Listings. This will help you get better use insights to measure your performance across segments of your locations. Here's how to do it: Navigate to Listings - Insights You will see the ''All Items'' pre-defined saved filter, and the ''Filter'' buttonFew readersListings - Insights - Google
Searches: The number of times your businesses have been searched for is visible via direct/discovery/branded searches: Direct - This is a search when a person searches your Business Name or your Business Address. This person has already heard about your business and is intentionally looking for it. Discovery - This is a search when a person is looking for a "Restaurants near me'' or ''Pharmacy open now.'' It is a search that describes a specific need or desire of findiFew readersListings - Insights - Rating
Total Rating: Average rating from Google, Facebook and Trustpilot combined, for the selected period Average Lifetime rating from Google, Facebook and Trustpilot combined. Sentiment distribution - The distribution of Positive and Negative reviews for the selected period. Total Number of Ratings: Total number of ratings from GFew readersListings - Insights - Overview
Locations In this section you can view the total amount of locations available in our Places platform, as well as the number of locations published to each of the networks available to you. If a network has fewer locations listed than the actual amount of locations, it means that there are locations from countries where this network isn't available. It may also mean that you have locations left to create or claim on some networks. (https://storage.crisp.chat/users/helpdesk/website/8Few readersNo insights data available for Bing?
Ofter our customers see no insights for Bing in our Listings product. This is due to that Bing in some countries is not used as much as in others, therefore, even if there has been some data, it is still not enough for Bing to generate Insights and expose them via the API so we can display them in our Product. The moment the activity on the pages increases to a certain threshold, Bing will start sending the Insights our way and they will be shown in our Listings product.Few readers
Business Directories
Business Directories - Bing Places
Bing Places Bing is Microsoft's search engine. With 6% of the world's search traffic, Bing is the 2nd most popular search engine in the world, after Google. Connecting PinMeTo to Bing Place ensures that your brand's location info is accurate for the millions of people who will be searching using Bing or Bing-connected devices. Type of connection: Direct two-way connection. PinMeTo can update the lSome readersBusiness Directories - Google Maps
Google Maps (Child directory of Google Business Profile (GBP)) Google Maps is a web mapping service developed by Google. It offers street maps, satellite imagery, aerial photography, 360° interactive panoramic views of streets, real-time traffic conditions, and route planning for traveling by foot, car, bicycle, or public transportation. Google Maps users can see location listings with business information, star rating, and reviews. This information is shared amongst other Google servSome readersWhat is a Business Directory?
What is a Business Directory? A business directory is a website where businesses are listed by category. Categorisation could be by type of business, location, activity, or size, among other factors. These directories can include the following information: Name Address Phone number Type of Service Type of products Number of employees Service region Video profile Why is it good to be listed on many directories? TFew readersBusiness Directories - Apple
Apple Apple Maps is the map service provided by Apple, and is the default map on all iOS devices. It's used for local search and navigation, and also features business reviews. It’s estimated that 3 out of 4 iOS users use Apple Maps on their iOS devices, and in 2019 Apple claimed that there were around 900 million active iPhones and 500 million other devices including Macs, iPads, Apple Watches, etc. With PinMeTo, brands can manage their location data on Apple Maps to ensure their locFew readersBusiness Directories - Waze
Waze (Child directory of Google Business Profile (GBP)) Waze is a GPS navigation software app owned by Google. Waze works on smartphones and tablet computers that have GPS support and provides turn-by-turn navigation information for drivers, along with user-submitted travel times and route details. As of May 2018, Waze has more than 25 million monthly users. Since Waze is owned by AlphabetFew readersBusiness Directories - HERE
HERE HERE Maps are used by millions worldwide through mobile apps, social networks, and are in 3 out of 4 cars equipped with an in-car navigation system. PinMeTo is recognized as a Here Data Provider, making it possible for our clients to be even more visible across search, social, and map services. It's especially important to connect your brand to HERE through PinMeTo if customers drive to your locations. Type of connection: One way - HERE gets the data from us via Get API once every qFew readersBusiness Directories - Google Business Profile (GBP)
Google Business Profile (GBP) With over 88% of the search market share, Google is indisputably the world’s leading search engine. PinMeTo is a certified Google Partner, and is connected through a unique API integration, making it possible for our clients to manage their Google Business Profile (GBP) profiles using PinMeTo Places. Looking for something nearby is one of the most common searches we do. In fact, more than one-third of all mobile searches (https://www.thinkwithgoogle.com/coFew readersBusiness Directories - Instagram (Locations)
Instagram (Locations) (Child directory of Facebook) Instagram is not only a tool for individuals, but also for businesses. The photo-sharing app offers business accounts for brands to promote their products. According to Instagram, more than 1 million advertisers worldwide use Instagram to share their stories and drive business results. Additionally, 60% of people say they discover new products through the app. PinMeTo customers' locations are listed on Instagram through our partnershFew readersBusiness Directories - Trustpilot
Trustpilot Trustpilot allows people to share and discover reviews of businesses, and gives companies the tools to turn consumer feedback into business results. Connecting your brand to Trustpilot using PinMeTo ensures that people who want to review your services or locations can do so, which will help optimise your brand's reputation management efforts. In addition, PinMeTo partnered with Trustpilot to facilitate easier reputation management: Trustpilot reviews can be aggregated and managFew readersBusiness Directories - Facebook
Facebook PinMeTo is a Facebook Global Marketing Partner. Our two-way connection with Facebook makes it easier to keep your info synced across all your Facebook pages, so users of the world's largest social networking site are getting accurate information about your brand. With PinMeTo's Location Posts service, you can create a single message and publish it to one, some, or all of your local Facebook pages. Running a special offer in a specific city?Few readersBusiness Directories - Factual
Factual Factual is a location data company that merged with Foursquare to create the independent leader in location-based technology and data for global brands, advertisers, publishers, and agencies. Connecting your PinMeTo account to Factual ensures that your brand will be visible on the thousands of apps, sites, and services that use Factual and Foursquare location data. Type of connection: One way - PinMeTo submits the data to the directory but has no feedback about if it's published,Few readersBusiness Directories - Foursquare
Foursquare With a community of over 55 million users worldwide, Foursquare is the leading location-based social network. The integration between Foursquare and PinMeTo allows Foursquare’s users to access details about local businesses and leave recommendations, tips, check-ins, and more. Foursquare sells its data on 7 billion-plus locations to over 150,000 apps and services, including Snapchat, Uber, Twitter, and Instagram. Linking PinMeTo to Foursquare and keeping your info regularly updFew readersBusiness Directories - TomTom
TomTom TomTom is a global leader in navigation and mapping products, and the creator of the first Portable Navigation Device. TomTom provides data to several car manufacturers, Trivago, Huawei, and to Uber in 300+ cities, which in total results in more than 8 million people relying on TomTom data. PinMeTo integrates with TomTom so your location info will be seen by users of TomTom's GPS devices. It's especially important to connect your brand to TomTom if customers drive to your locatioFew readersBusiness Directory - Huawei
Huawei Huawei is a global provider of information and communications technology, infrastructure, and smart devices, and has an 18% market share of mobile devices in Europe. Connecting PinMeTo to Huawei ensures that your customers using Huawei devices can easily find you. Type of connection: Two way - Direct Connection. PinMeTo pushes data to the directory as soon as there are data changes and the directory pushes data to PinMeTo, we can verify what data is in the directory. Business DiFew readersBusiness Directories - Google Search
Google Search (Child directory of Google Business Profile) Google Search, also referred to as Google Web Search or simply Google, is a web search engine developed by Google. As of July 2020, Google handles 87% of the web's search traffic. Location listing information presented on Google Search isFew readersBusiness Directories - Seznam
Seznam Seznam.cz is one of the most popular web portals and search engines in the Czech Republic. It runs almost 30 different web services and associated brands. Among the most popular services are its search service search.seznam.cz and its map service firmy.cz. All PinMeTo customers now have access to Seznam for Czech locations only. You can connect or disconnect directories in the Directories tab under the Listings section of PinMeTo. For additional details, please contacFew readersDirectories - How often does each network update location information?
The frequency at which location information is updated varies between networks. In today's world, having your location information accessible on multiple networks is essential as it enables others to locate you effortlessly. In light of this, utilizing PinMeTo can be highly advantageous. PinMeTo's partnerships with prominent networks such as Google Maps, Apple Maps, and TomTom make it easier to establish your presence on these platforms, thus increasing your visibility. Google In Google, yFew readers
Adding locations to Listings
Storefront, Storefront with Service Area and Service Area locationsFeaturedHow-To Set Up Open Hours and Special Open Hours
How-To Set Up Open Hours and Special Open Hours The Holiday Season is upon us and that means your business will probably be open for a longer period of time, with a different schedule, so that customers have time to use your services in time for Christmas Eve! In this short presentation today we’ll teach you how to change your Open Hours and Special Open Hours, for one, many or for all your locations atFeaturedImport location information
For more about the importance of the different fields, please read this article StoreID (Required) This is the ID/Code to identify the location. Preferably the same as in the customer's CMS. PinMeTo allows you to set ID's up to 36 characters. A character is a number, letter or special character such as a hashtag. However, if your ID is longer than 10 characters and it's not only containing digits, you'lPopularListings - Setting Locations to ''Temporarily Closed''
When should you set your locations to ''Temporarily Closed''? When the location is under construction/refurbishment COVID-19 restrictions If the location is open seasonally You need to set everyday's open hours to closed(some directories do not like that) Or other reasons for the location to be closed temporarily We strongly advise to not set everyday's open hours to closed. Instead set the location to ''Permanently Closed'' (https://hSome readersListings - Trustpilot Locations
Truspilot has recently released a location structure for businesses. Though it's not yet possible to auto-update info in Trustpilot, you may request PinMeTo to create and update your Trustpilot location structure. We'll send you a file that you may use to set up your Trustpilot location structure. For more information, please reach out to support@pinmeto.com (https://storage.crisp.chat/users/helpdesk/website/f1baeb34e64cb000/screenshot-2023-01-19-at-12053adgd23.pnFew readersListings: Directories List
By navigating to Listings - Directories you can see a complete list of all the available directories you can connect to, the type of connection, and the connection status. The 'Type' column represents the type of connection Places has with the Directory. There are two types of connections: Two arrows: Direct two-way connection. PinMeTo pushes data to the directory and theFew readersListings - What are conflicts and how to handle them?
If there is a difference in the data between a directory that has a 2-way API connection and PinMeTo Listings for any of your locations, Listings - Tasks will show a conflict. Under Tasks - Conflicts across networks, you can also verify which networks are having those conflicts. This is implemented to provide you with more control over the information displayed on directories. For instance, on Google, users can propose modifications to locations, even if they don't own them. If such a suggestFew readersListings - Setting Open Hours
If you want to edit and set your Open Hours for one or more of your locations at once navigate to Listings - Locations - Select a location that you want to edit the hour - and click on the Open Hours field. The following pop-up will appear: You can select AlwaysFew readersHow to set up a Custom Group
How to set up a Custom Group Did you know that you can customize Groups for different location segments in Listings? Each Custom Group can be assigned to one User or a group of Users. This way, the User has access exclusively to that Group and will be able to manage and update the data only for those locations. To set up a Custom Group, follow these steps: Navigate to Account Settings by clicking the grid icon in the upper-right corner. (httFew readersListings - Reconnect when disconnected from a directory
At times, one of your directories may become disconnected from Places-Listings, resulting in the cessation of information transmission to that specific directory. If this occurs, a banner will appear at the top of our Tasks page in Listings, indicating the disconnected directory. Here is what you need to do in order to reconnect your directory: Click '' reconnect'' on the baFew readersHow to handle ''Temporarily closed'' conflicts
In case there is a discrepancy in data between a network and PinMeTo Listings regarding the "Temporarily closed" status of any of your locations, Listings-Tasks will show a conflict. To review and take action for each conflict, click on the "Temporarily closed" option, and a screen will display one conflict at a time. Some networks may have a "Use this" option where you can chFew readersListings - API differences
User using their API to connect to PinMeTo Places API can now resolve API data differences through Listings. Here is how it's done: Navigate to Listings - Tasks If you have any API differences to handle, they will appear on top of the ''Tasks'' page Click on the ''Review Differences'' button which will show the view for handling one difference at a time.Few readersMarking your locations as ''Temporarily Closed'' on different directories using Listings
When should you use "Temporarily Closed"? For COVID-19 closures If you have a seasonal store If your store will be closed for a short while due to renovations How to mark your locations as ''Temporarily Closed''? We have adapted our Listings product according to all the directories' best practices. Here is how you do it: Option 1 - Update many locations at once Navigate to: Listings - Locations - Temporarily closed Click on ''Mark multipleFew readersWhat data do we send to the directories and how long does it take to update?
If you are wondering how long does it take for the data updates to be reflected on the different directories, please have a look at the table below: To understand better the different Types of Integrations, please read the following article. Update time - the time it takes for the information to be updated on the directory after PinMeTo push it Creation time - the time it takes for the locations tFew readersListings - Search options in Locations List
PinMeTo users can easily locate their desired locations using the Locations List feature in Listings. To access it, simply head over to 'Locations' in the left menu, which will open the 'Location List'. To narrow down the search, click on the three lines with dots button located on the right of the search bar to reveal the search options. From there, users can choose their preferred search criteria by adding the correspondent filters. (https://storage.crisp.chat/users/helpdesk/website/f1bFew readersAdd PinMeTo shortcut for iPhone
There's no PinMeTo app (yet), but there's a quick way to set up something almost-as-good on your iPhone: a home screen icon that will take you directly to the mobile PinMeTo Places site. Plus, this uses way less storage space on your phone than an app, and doesn't need updating. Here's how to get it: Launch "Safari" (this has to be done through Safari, even if you normally use another browser) Go to places.pinmeto.com and log into your accountFew readersChange your password
If you are having trouble logging into your PinMeTo Places account just contact our support and we will send you new login information via email. If you are logged in, you can always change your password by going to User settings SecurityFew readersListings - Address Verification
The address verification tool will appear in Listings - Tasks when there are new locations in the platform that need addresses and coordinates verified. Some of the networks require the info to be manually verified by a person and there for we compare the information to google as it is the most precise source, but we do not publish any information to them during that manual verification. (https://storage.crisp.chat/users/helpdesk/website/21edde3cda719200/2497ffea-6cc7-48f7-8b91-0239felngsaFew readers