Articles on: Conversations

Conversations - FAQ

  1. What is the medium time for PinMeTo Conversations to show a new conversation in the list?


  • Google Review - Up to a few minutes
  • Google Question & Answer - up to 12 hour delay
  • Google Direct Message - A few seconds
  • FB Recommendation - A few seconds
  • Facebook Comment - A few seconds
  • Facebook User Post - A few seconds
  • Facebook Direct Message - A few seconds
  • Instagram Comment - A few seconds
  • Instagram mention - up to 24 hours delay
  • Instagram Direct Message - A few seconds
  • Trustpilot Review - up to 60 minutes delay


  1. How long it will take for conversations to start showing up after a directory has been enabled in Conversations?


  • It takes up to 24h


  1. How far back do we fetch conversations after a directory has been enabled in Conversations?


  • 30 days, however, anything older than 3 days will be closed automatically except Google Q&A where we do not close them at all



  1. Are there any rules with time limit to reply to a direct message on FB


  • direct messages - 7 days
  • private reply to a comment - 7 days


  1. When saving filters in Conversations, is it possible that one person add filters that everybody that works in Conversations can see or are they personal?


  • They are all personal


  1. Why do some Google reviews appear translated in Conversations?


  • All translation are done from Google's side and we do not translate anything ourselves. Google Maps automatically translates reviews based on your interface language of the GBP account.

Updated on: 26/04/2024

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