Conversations - FAQ

What is the medium time for PinMeTo Conversations to show a new conversation in the list?


Google Review - Up to a few minutes

Google Question & Answer - up to 12 hour delay

Google Direct Message - A few seconds

FB Recommendation - A few seconds

Facebook Comment - A few seconds

Facebook User Post - A few seconds

Facebook Direct Message - A few seconds

Instagram Comment - A few seconds

Instagram mention - up to 24 hours delay

Instagram Direct Message - A few seconds

Trustpilot Review - up to 60 minutes delay


How long it will take for conversations to start showing up after a directory has been enabled in Conversations?

It takes up to 24h


How far back do we fetch conversations after a directory has been enabled in Conversations?

30 days, however, anything older than 3 days will be closed automatically except Google Q&A where we do not close them at all


Are there any rules with time limit to reply to a direct message on FB

direct messages - 7 days

private reply to a comment - 7 days


When saving filters in Conversations, is it possible that one person add filters that everybody that works in Conversations can see or are they personal?

They are all personal


Why do some Google reviews appear translated in Conversations?

All translation are done from Google's side and we do not translate anything ourselves. Google Maps automatically translates reviews based on your interface language of the GBP account.

Updated on: 26/04/2024