Question 1

Listings

Accepted Answer

Listings Guide

This comprehensive guide will walk you through everything you need to know to manage your business location information effectively.

| Audience: All users with access to our Listings Product. | For supported networks for Listings, check our Networks Overview article.

Section 1: Why Managing Your L

Question 2

Posts

Accepted Answer

Posts

This comprehensive guide will walk you through everything you need to know to create, manage, and analyse your social content at scale using our Posts tool.

| Audience: All users with access to our Posts Product. Don't have Posts? Book a meeting today.

Section 1: Why a Strong Online Social Presence Matters

In today's digital marketplace, a consistent and engaging social media presence is crucial for multi-location brands. It's not just about posting content; it's about connecting with local communities, driving foot traffic, and building brand loyalty.

Engage where it matters: With 78% using social media for information and 57% discovering new brands, regular business activity on these platforms

Question 3

Conversations & Reviews

Accepted Answer

Conversations & Reviews Guide

This comprehensive guide will walk you through everything you need to know to manage your online reputation effectively using our Conversations and Reviews tools.

| Audience: All users with access to our Conversations or Reviews Product. Don't have Conversations or Reviews? Book a meeting today.

Section 1: Why Managing Your Online Reputation

Question 4

Your PinMeTo Account - Using our Platform

Accepted Answer

Managing and Configuring your PinMeTo Account

This guide helps you manage your account settings and use PinMeTo's key features to customize and streamline your workflow. We'll cover everything from account security to advanced tools for customization like Custom Groups, Saved Filters, and Template Tags.

| Audience: All (with select sections for Owners)

Section 1: Account Management & Security

Keeping your account secure is a top priority. Here’s how you can manage your login details and set up advanced security options.

Where to Find Your Account or User Settings

In the

Question 5

API

Accepted Answer

APIs at PinMeTo

Section 1: API Overview

What is an API?

API stands for Application Programming Interface and is simply a way for your tools to share information with each other automatically.

What are PinMeTo APIs?

Instead of copying data between systems or worrying about updates being missed, the API keeps everything in sync behind the scenes. Your location details, images, and reports stay accurate everywhere — without extra work from you. PinMeTo API

Are you a developer?

For technical documentation read our APIs documentation 🔗

What Can You Build with PinMeTo APIs?

With the PinMeTo APIs, you’re not limited to using

Question 6

User Management

Accepted Answer

Managing Users and Permissions

This guide explains how to add new users to your PinMeTo account, define their roles and permissions, and manage admin access for your connected social media pages.

| Audience: Owners in the PinMeTo platform.

Section 1: Adding a New User to PinMeTo

To add a new user, your own account role must be Owner. An existing Owner is the only one who can grant this role to another user.

Here's how to add a new user

Click the grid icon in the top right corner and select Account Settings.
In the Access Manager section, click the Add New User button.
Enter the user's email address, first name, and last name.
Choose the appropriate Role level for the user (see below for details).
If you assign the User role, you will then need to set their Permissions. You can grant access to all locations or only specific location groups.
Once you're done, the new user will receive an invitation email to set up their account.

| Where can I find my [Account Settings](https://help.pinmeto.com/en/article/yo

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