Trustpilot

Trustpilot allows people to share and discover reviews of businesses, and gives companies the tools to turn consumer feedback into business results. Connecting your brand to Trustpilot using PinMeTo ensures that people who want to review your services or locations can do so, which will help optimise your brand's reputation management efforts.

How to connect

The connection type is One-way.

You can connect Trustpilot to PinMeTo with the Free Trustpilot plan. But you can only match our location structure if you have one of the Plus, Premium, Advanced, or Enterprise plans; and the Location Reviews add-on Module.

You can add your locations and update data in Trustpilot by uploading a location file as described in Trustpilot's guide to Location Reviews.

For more information or help with the file upload, please contact our customer success team: support@pinmeto.com. Our customer success team can provide you with a .csv file that includes all your locations.

Location reviews

PinMeTo partnered with Trustpilot so that reviews can be aggregated and managed in PinMeTo's Reviews and Conversations products. Read our help page for help with answering Trustpilot reviews in Reviews or Conversations.

Location details data sent to Trustpilot:

Location details data sent to Trustpilot:

Data
Storefront name	✓
Location Descriptor
Profile Image
Cover Image
Location long/lat
Address	✓
Phone	✓
Homepage
E-mail
Short Description
Long description
Open Hours
Special Open Hours
WiFi network name
Attributes
Categories

Updated on: 27/02/2025