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Quick How-to Guide: Connect and reconnect locations to PinMeTo


Quick How-to Guide: Connect and reconnect locations to PinMeTo



Audience: Owners in the PinMeTo platform.



Table of Contents


Overview


Step 1: Locate your active/inactive network connections


Step 2: Connect or reconnect per network






Overview


Connecting locations and networks to PinMeTo is a process that is needed in order to use the PinMeTo product features for each network.


When you receive a red banner stating that you need to reconnect a network on the top of the PinMeTo Places main page, it means that the mentioned directory was disconnected for some reason and the connection process needs to be redone.


It’s important to keep in mind that to connect or reconnect any of the networks, you need to have an Owner role in the PinMeTo Platform.


To reconnect locations and networks, you can click the Reconnect button in the red banner, or follow the normal connection process, described below.





Step 1: Locate your active/inactive network connections


To navigate to your location connection status, you have to:


  1. Click the grid icon ( ⫶⫶⫶ ) in the top right corner and select Account Settings.
  2. Go to Connections on the left menu bar.
  3. Select the Network you want to connect or reconnect, and click the Connect / Change button.
  4. Follow each network's steps.






Step 2: Connect or reconnect per network




Facebook



  1. You will be prompted to log into your Facebook Account.
  2. If you have several Facebook Accounts, choose which Facebook Account you want to connect to PinMeTo. Make sure all of the brand pages are marked, by clicking Edit previous settings
  3. It's recommended to opt in all current and future Businesses to prevent issues connecting new pages in the future. Similarly, it is recommended to opt in all current and future Pages.
  4. After being redirected to PinMeTo, select the page you would like to connect or reconnect.
  5. Save and done.




Connecting & Posting to Standalone Pages on Facebook


This is only relevant for customers using our Posts product.


In PinMeTo Posts, you can also connect Individual (standalone) Pages that aren't included in your Facebook location structure. This allows you to post content to those pages as well, providing greater flexibility for businesses with brand pages that operate independently of their location pages.


Take, for example, the made-up home goods retailer "Home Haven," with local stores in a Facebook location structure. They can now efficiently manage posts for both their store pages and their separate "Home Haven Decor" and "Home Haven DIY" inspiration pages using Posts.


  • To connect an additional page, go to Account Settings > Posts > Facebook.
  • After being prompted to log in to Facebook, you can choose to edit your previous settings where we recommend to opt into all current and future businesses as well as pages to prevent issues connecting new pages in the future.
  • After being redirected to PinMeTo, select any pages you would like to connect then click Save.


Because it is not connected to your Location Structure, you will not be able to utilize the functionality of our other products (for instance, you will not get comments on posts to that page in your Conversations inbox, nor can you change the Page information from Listings).




Google



  1. Select the user account associated with your Google Business Profile that you wish to use for connecting to PinMeTo and allow access.
  2. Choose which Google Business Profile/s account you want to connect to PinMeTo.
  3. Save and done.




Trustpilot



  1. You will be prompted to log into your Trustpilot Account.
  2. Choose which Trustpilot account you want to connect to PinMeTo.
  3. Save and done.


Apple


  1. Follow our step-by-step process in our Apple Guide.




Updated on: 30/01/2026

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