> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.pinmeto.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Quick How-to Guide: Connect and reconnect locations to PinMeTo # Quick How-to Guide: Connect and reconnect locations to PinMeTo | Audience: Owners in the PinMeTo platform. ### Table of Contents [Overview](#1-overview) [Step 1: Locate your active/inactive network connections](#1-step-1-locate-your-activeinactive-network-connections) [Step 2: Connect or reconnect per network](#1-step-2-connect-or-reconnect-per-network) * [Facebook](#3-facebook) * [Google](#3-google) * [TrustPilot](#3-trustpilot) * [Apple](#3-apple) --- # Overview Connecting locations and networks to PinMeTo is a process that is needed in order to use the PinMeTo product features for each network. When you receive a red banner stating that you need to reconnect a network on the top of the PinMeTo Places main page, it means that the mentioned directory was disconnected for some reason and the connection process needs to be redone. It’s important to keep in mind that to connect or reconnect any of the networks, you need to have an **Owner** role in the PinMeTo Platform. To reconnect locations and networks, you can click the **Reconnect** button in the red banner, or follow the normal connection process, described below. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/b/a/f1baeb34e64cb000/connection-banner_abdjka.png =800x77) --- # Step 1: Locate your active/inactive network connections To navigate to your location connection status, you have to: 1. Click the **grid icon ( ⫶⫶⫶ )** in the top right corner and select **Account Settings**. 2. Go to **Connections** on the left menu bar. 3. Select the Network you want to connect or reconnect, and click the **Connect / Change** button. 4. Follow each [network's steps](#1-step-2-connect-or-reconnect-per-network). ![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/b/a/f1baeb34e64cb000/account-settings-connections_1ys915.png =856x660) --- # Step 2: Connect or reconnect per network ### Facebook 1. You will be prompted to log into your Facebook Account. 2. If you have several Facebook Accounts, choose which Facebook Account you want to connect to PinMeTo. Make sure all of the brand pages are marked, by clicking Edit previous settings 3. It's recommended to opt in all current and future **Businesses** to prevent issues connecting new pages in the future. Similarly, it is recommended to opt in all current and future **Pages**. 4. After being redirected to PinMeTo, select the page you would like to connect or reconnect. 5. **Save** and done. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/b/a/f1baeb34e64cb000/screenshot-2026-01-29-at-15222_g1uujj.png) ###### Connecting & Posting to Standalone Pages on Facebook || This is only relevant for customers using our Posts product. In PinMeTo Posts, you can also connect Individual (standalone) Pages that aren't included in your Facebook location structure. This allows you to post content to those pages as well, providing greater flexibility for businesses with brand pages that operate independently of their location pages. *Take, for example, the made-up home goods retailer "Home Haven," with local stores in a Facebook location structure. They can now efficiently manage posts for both their store pages and their separate "Home Haven Decor" and "Home Haven DIY" inspiration pages using Posts.* * To connect an additional page, go to **Account Settings > Posts > Facebook**. * After being prompted to log in to Facebook, you can choose to edit your previous settings where **we recommend to opt into all current and future businesses as well as pages** to prevent issues connecting new pages in the future. * After being redirected to PinMeTo, select any pages you would like to connect then click **Save**. ||| Because it is not connected to your Location Structure, you will not be able to utilize the functionality of our other products (for instance, you will not get comments on posts to that page in your Conversations inbox, nor can you change the Page information from Listings). ### Google 1. Select the user account associated with your Google Business Profile that you wish to use for connecting to PinMeTo and allow access. 2. Choose which Google Business Profile/s account you want to connect to PinMeTo. 3. **Save** and done. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/b/a/f1baeb34e64cb000/screenshot-2026-01-29-at-15172_95fnsn.png =949xauto) ### Trustpilot 1. You will be prompted to log into your Trustpilot Account. 2. Choose which Trustpilot account you want to connect to PinMeTo. 3. **Save** and done. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/b/a/f1baeb34e64cb000/screenshot-2026-01-29-at-15241_163j2qq.png =675xauto) ### Apple 1. In PinMeTo, go to **Account Settings > Connections**. 2. In the Apple section, click **Login**. 3. Grant PinMeTo permission to delegate access. 4. From the list, select the brands you created in Apple Business that you want to connect to your PinMeTo account. || Important: Only select the brands with locations managed in the PinMeTo account you are currently logged into.