Articles on: Product Updates

Conversations - FB Directs Messages can now be replied within 7 days - 10th April

Facebook recently gave the approval for our users to reply to their FB direct messages within 7 days compared to 24h previously.

This will give our users a chance to get back to their customers even if they were to reply a little later.

Given that, our advice is to always strive to reply to your customers as soon as possible in order to keep the customer satisfaction high.

Updated on: 14/07/2022

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